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Update-not allowing access

by michiganfishn33

Original Post

Update-not allowing access

★★ Novice

I downloaded the update from a few days ago on BF5. Now, since this morning, it says “Update required” I press update and it’ll go to the loading bar, and say “Downloading Update 0%” but within 2-3 seconds clicks to say “Applying update” then I go to the home screen, press “play as xxxxxxx” and it won’t allow me to connect EA online, saying update required... Like I said, this has been the case since this morning, if anyone can help i’d appreciate it. Every other game I’ve tried has worked but BF5. Any input appreciated!

Message 1 of 3 (123 Views)

Re: Update-not allowing access

Community Manager

Still experiencing this, @michiganfishn33?


Which platform do you play the game on?

If you're on Xbox One, highlight the game from the Xbox Home Menu and press Start>Manage Game>Clear/delete Saved data. Restart the game.


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Message 2 of 3 (73 Views)

Re: Update-not allowing access

★★ Novice

I appreciate the help, but alas, it didn’t fix the issue, i’ve Done everything I could imagine to do. I saw on another post you said to give ISP, Region and Gamertag, so, I assume ISP is my internet provider


Homeworks Connect

US, whatever Region Michigan is considered



if you need anything else please let me know as I’ve no idea what else to try, as BF1 works  but not BF5 now


Message 3 of 3 (53 Views)
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