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Re: Update 1.12 ps4

by EA_Blueberry
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Update 1.12 ps4

★★★★ Novice

Been crashing after latest pach will not let me load properly into game as soon as laoding screen starts the blue screen stating error code comes up 

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Re: Update 1.12 ps4

Community Manager

@thekingnat546 

 

Does it still happen after power cycling your console? We've seen some reports like this on PC but once the client was restarted it was fixed. Let us know what happens.

 

Power Cycle

  1. Touch the power button on the front of the PS4 for at least 7 seconds (until the system beeps twice).
  2. Turn it back on after 1 minute. Launch the game.
/Blueberry

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Re: Update 1.12 ps4

★★★★ Novice

Yes it still happens but not befor timing out of lobby 

Message 3 of 4 (65 Views)
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Re: Update 1.12 ps4

Community Manager

@thekingnat546 

 

Try restoring the license first. If that doesn't pull through it might be worth reinstalling the game. There may have been some error during the download. 

 

Select  (Settings) > [Account Management] > [Restore Licenses].

 

Is this the error you're getting? https://www.playstation.com/en-gb/get-help/help-library/error-codes/ce-34878-0/

/Blueberry

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Hey that was a great reply. Good stuff. What now? Give them +XP to help level them up!
Did their response fix it? Mark it as a solution so it helps others!
Want to learn more on how to level up and becoming a Hero for the AHQ? Learn more about it here: https://answers.ea.com/t5/help/faqpage#ranks
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Message 4 of 4 (52 Views)

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