Unusable after graphic artifacts began showing up

by RonBeyondTheSea
Reply

Original Post

Unusable after graphic artifacts began showing up

[ Edited ]
★★★ Newbie

Apex Legends suddenly stopped working for me after several weeks. Frown 

 

legends-with-lines.JPG

 

This glitch began during the "Jump" phase of one game yesterday. It persisted across: 1. Restoring all settings to default, 2. PC reboot, 3. Repair install, 4. Uninstall + Reinstall. DxDiags attached. Nothing like this is happening in other games such as Witcher III, making me think this is Apex Legends-specific.

 

I have an i7-950, 12GB RAM, SSD drive, and an HD 5800s GPU with Win 7 Pro 64-bit. I get 60fps at 1080/60Hz at Low. A dinosaur, maybe, but it worked well at Apex Legends for weeks and continues to work for other games. No new updates (gpu driver, game, os, etc.) were installed around the time I faced the problem. Any ideas?

 

Message 1 of 5 (602 Views)

Re: Unusable after graphic artifacts began showing up

★★★ Newbie
I followed the "Clean Boot" instructions at the top of the Troubleshooting section--I can confirm the boot was clean, but the issue persists.
Message 2 of 5 (582 Views)

Re: Unusable after graphic artifacts began showing up

[ Edited ]
★ Guide

@RonBeyondTheSea
Hello,

Sorry that this happened to you.

Try this out:
Uninstall Origin and Apex Legends.
Press win + R > Type "%temp%" without " > Delete all the files.
Press win + R > Type "msconfig" > Services > Checked "Hide all microsoft services" > Disable all.
Restart your computer and reinstall everything once again.

 

Also do a manual check to see if your driver needs update.

Hope it helps!

Message 3 of 5 (577 Views)

Re: Unusable after graphic artifacts began showing up

[ Edited ]
★★★ Newbie

Thanks, Fluffmania. I ordered an RX590 and will first give that a try. I think my GPU was due for an update anyway so I can play 60 FPS at HIGH instead of LOW.

Message 4 of 5 (563 Views)

Re: Unusable after graphic artifacts began showing up

★ Guide
@RonBeyondTheSea
No problem!

Hope your graphic card will provide more boost to your gaming experience!

Mark this as solution if it fix for you and XP will be much appreciated. PEACE!
Message 5 of 5 (545 Views)