Unrecoverable Error

by NinjaCube
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Original Post

Unrecoverable Error

★★ Novice

HI

 

as of recently whenever I go to launch APEX from steam I get an error saying:

 

Application has encountred a unrecoverable error.

 

Which it then gives me a memory dump.

I cannot upload the memory dump cause the format is not supported.

 

Not sure what is causing this as is was working fine before,

 

Graphics card is up to date, I have reinstalled Apex as well as the latest graphics card update. 

 

Please let me know if you can help.

 

Thanks

Message 1 of 20 (3,325 Views)

Re: Unrecoverable Error

Community Manager
@NinjaCube Hey, I believe that error message can be indicative of a system error. Can you try running the Windows System File checker to check for any problems that need to be addressed.

https://support.microsoft.com/en-us/topic/use-the-system-file-checker-tool-to-repair-missing-or-corr...
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Message 2 of 20 (3,310 Views)

Re: Unrecoverable Error

★★ Novice

Hi, if just tried what you’ve recommend and although it has found some corrupted files, I still get the same error.

Message 3 of 20 (3,301 Views)

Re: Unrecoverable Error

Community Manager

 The SFC can often fix the corrupted files in question, though it may take a few goes. 

If this doesn't work, there's a tool called DISM that may help with fixing Windows file issues, but at this stage we may be getting out of the scope of this forum. 

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Message 4 of 20 (3,283 Views)

Re: Unrecoverable Error

★★ Novice
@EA_David There is several other thread talking about the same issue and there has been no solution. Most of them said that it occured after the most recent update on July 28. We got into the EasyAntiCheat splash screen and then it disappeared. Some of us got the unrecoverable error message. It happened to me too.

https://answers.ea.com/t5/Bug-Reports/the-application-encountered-an-unrecoverable-error/m-p/1168252...
https://answers.ea.com/t5/Technical-Issues/Every-time-I-trying-entering-the-game-a-unrecoverable-err...
https://answers.ea.com/t5/Bug-Reports/Steam-Game-Does-Not-Launch-Since-July28-Update/m-p/11672455#M8...
Message 5 of 20 (3,197 Views)

Re: Unrecoverable Error

★ Apprentice

We were told it would be fixed before the new season, now there is a major update and it's still not fix. Many of us have spent lots of money on this game and to have no response or help from Respawn is ridiculous. We need a formal response and a Hot-Fix update today!

Message 6 of 20 (2,793 Views)

Re: Unrecoverable Error

★★ Novice

Having the same problem. When I contacted EA, they said they are aware of the problem and would fix this soon. But even in the new update it is not been fixed. Need a fix asap

Message 7 of 20 (2,769 Views)

Re: Unrecoverable Error

★★★ Novice

i have the same problem i hope they fix it soon

Message 8 of 20 (2,718 Views)

Re: Unrecoverable Error

★★ Novice

I had the same problem. But even if I used the SFC and the DISM and it repaired the issues, the problem was still not solved.

Message 9 of 20 (2,572 Views)

Re: Unrecoverable Error

★ Apprentice
@EA_David Still no fix for this? This is ridiculous now
Message 10 of 20 (2,376 Views)