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Re: Unplayable lag out of nowhere

by EA_Barry
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Unplayable lag out of nowhere

★★★★★ Apprentice

Im on ps4

 

My account level is well over 100 and ive never had lag when playing apex, outside the occasional slow motion server which happens to everyone

 

But starting yesterday and continuing today, literally every match i start the game is unplayable from the beginning. And ive tried about 10 times total no exceptions

 

I have no clue whats going on, none of the other games i play have lag my internet is great. Data center is salt lake city

 

Yesterday was 35 ping 0 packet loss

Today is 36 ping 4 packet loss

 

I should be experiencing 0 lag and yet the game is completely unplayable. I dont know if this issue will resolve itself or if theres something i have to do to fix it

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Re: Unplayable lag out of nowhere

Community Manager

@ShadoWawker 

 

There are a few steps you can take for connectivity issues, check the following links for info:

 

http://help.ea.com/en-us/help/faq/connection-troubleshooting-basic


http://help.ea.com/en-us/help/console/connection-troubleshooting-advanced-playstation

 

Thanks.

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Re: Unplayable lag out of nowhere

Community Manager

@ShadoWawker 

 

There are a few steps you can take for connectivity issues, check the following links for info:

 

http://help.ea.com/en-us/help/faq/connection-troubleshooting-basic


http://help.ea.com/en-us/help/console/connection-troubleshooting-advanced-playstation

 

Thanks.

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Message 2 of 5 (333 Views)

Re: Unplayable lag out of nowhere

★★★★ Novice

How is this helpful at all???????????? EA is just putting blame on our 'connection' yet every other game works fine but Apex. How is that possible if it's not the game but our connection????

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Re: Unplayable lag out of nowhere

★★★★★ Newbie

@EA_Barry this isn't heplful at all. They have adressed a problem that many a currently facing after the new update. A troubleshoot???... Really... Any other game plays perfectly online but apex. It true that not all player are facing the same thing but cmon. Im facing this problem since the update came. I play on xbox. 

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Re: Unplayable lag out of nowhere

Community Manager

@asapsinaly @ShadoWawker @xX_MaNiiaC_Xx 

 

Guys I know this is frustrating and we do not entirely blame lag on the user side. The following is included in the list of known issues with patch 1.2:

 

  • Server slow down / datacenter mismatching /general network performance.

https://answers.ea.com/t5/Technical-Issues/Known-Issues-Post-Patch-1-2/td-p/7923599

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