Unable to sign in

by BlktopReaper
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Original Post

Unable to sign in

★★★ Newbie

I keep getting an Attention screen saying that I need to be signed in to my EA Account to access the online features of this game. The game was working fine literally 30 minutes ago. Now it won’t do anything other than play solo without internet. I really enjoy playing this game with my friends, please help and thank you so much.

Message 1 of 4 (470 Views)

Re: Unable to sign in

EA DICE Team

Hey @BlktopReaper  Could you try to power cycle the console and see if that helps. 

 

How to power cycle: 

  1. Turn off your console by pressing the Xbox button on the front of the console for about 10 seconds, until it shuts down completely.
  2. Unplug the console's power cable. Wait 10 seconds.
  3. Important Make sure that you wait at least 10 seconds. This step resets the power supply.
  4. Plug the console power cable back in.
  5. Press the Xbox button on your console to turn it on.

Thanks!

 

/Atic 

Message 2 of 4 (406 Views)

Re: Unable to sign in

★★★ Newbie
@EA_Atic Didn’t work for me
Message 3 of 4 (342 Views)

Re: Unable to sign in

EA DICE Team
Hey, sorry for late response. @overlandduke what error are you getting?

/Atic
Message 4 of 4 (270 Views)