Failed to retrieve saved data + constant EA server connection loss

[wojtekpolska1013]

@actuallyntixiou5 this is problem with EA servers, and there is nothing you can do about this. many peoples have this problem (check post from day ago for example) we just have to report this to EA and wait

[Ripa_Korumee]

It has been like this for like 16 hours. Are you just ignoring the complaints rolling in about it?

[McFartu]

Same here.

[Sarguet1]

(Sorry for the google translation) The same thing is happening to me, I have had this game for years and it is not the first time that this happens. This problem was fixed on all occasions, some time later. Don't worry, your data and progress will remain intact when the problem is solved.

[TTV_RhysPJO]

@KarateJack23 yeah same here
uninstalled the game and re installed and no working

[CyberZolitur]

@KarateJack23 Yeah been having the same, apparently this kind of issue has happened many times, idk how it was resolved. I hope I won't lose 4 years of data in the game...

[blontrem]

@KarateJack23 Same here. Contacted support but they are clueless: "I don't see any problems with the server, have you tried clearing the cache?".

[EA_Kent · Accepted solution]

Hi everyone!

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Marking this as solved just for visibility. The issue is still being investigated. 

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Thanks for writing up these reports on the error you've been seeing. It has been sent up to the team for a look. 

We appreciate your patience while it's under investigation. 

/Kent

[lookinin]

Same thing here. PC. Windows 10

[lVl0zart]

I and some of my Origin friends have the same problem after the most recent Origin update. Today I didn't see much PvZ GW2 players with customizations, because everything gets reset each time, so I assume, every PvZ GW2 player has this issue. With every update, Origin becomes more and more broken.