Unable to retrieve my old SWTOR account!

[Thebrave85]

Trying to retrieve my old SWTOR account because I want to jump right back in where I left off a couple years ago but my email retrieve is not working, I am the original account owner and have all my original information. How do I go about getting this back? Thanks!

[proxos666 · Accepted solution]

@Thebrave85

Give CS a call and they can assist 

• Phone Support – For any Account, Payment, or Technical issues our Customer Service team is here for you! You can reach them via the following numbers:

  • USA: 1-(855)-345-2186 (Phone support available from 9.00 CT - 21.00 CT)
  • UK: +44 (0)203 0141 826 (Phone support available from 15.00 GMT - 3.00 GMT)
  • Germany: +49 (0) 221 8282 9212 (Phone support available from 11.00 CET - 20.00 CET)
  • France: +33 (0) 4 81 68 10 51 (Phone support available from 11.00 CET - 20.00 CET)
• If you're using Skype or any other VoIP service to call, set the country to the language of the support you want to call, and call the country's number from the above list.

• Please note that phone support representatives are unable to assist with in-game issues. Please create an in-game ticket for assistance. 

[proxos666 · Accepted solution]

@Thebrave85

Give CS a call and they can assist 

• Phone Support – For any Account, Payment, or Technical issues our Customer Service team is here for you! You can reach them via the following numbers:

  • USA: 1-(855)-345-2186 (Phone support available from 9.00 CT - 21.00 CT)
  • UK: +44 (0)203 0141 826 (Phone support available from 15.00 GMT - 3.00 GMT)
  • Germany: +49 (0) 221 8282 9212 (Phone support available from 11.00 CET - 20.00 CET)
  • France: +33 (0) 4 81 68 10 51 (Phone support available from 11.00 CET - 20.00 CET)
• If you're using Skype or any other VoIP service to call, set the country to the language of the support you want to call, and call the country's number from the above list.

• Please note that phone support representatives are unable to assist with in-game issues. Please create an in-game ticket for assistance.