Unable to retrieve account

[zattazzi]

It has been a long time since I last logged on to the game. I can't remember my password or username.

I only remember my email accounts that I associate the game with (will not reveal here).

The thing is, the recovery emails are not coming through to the emails.

I don't have any options (can't call cuz I'm not a subscriber anymore). Can't contact anyone official anymore. Please help, my account contains some high level characters and I would'nt want to lose progress.

[proxos666 · Accepted solution]

If emailing was an option I would of provided it to you, you can wait for the response from the email you sent if you sent one to support@swtor.com , however they will ask you to call.

not knowing the username and password and not receiving any emails to the registered email is not something that can be handled over an email, you will need to call and prove ownership of that account.

[proxos666]

@zattazzi 

anyone can call swtor cs with an account issue, recommend calling them if they can get you back into your account they will

[zattazzi]

Thanks for the response man. I wanna avoid calling if at all possible cuz I do not want to incur charges just to get back something which rightfully should be a 1 min job. There used to be a support email called "[edit: email address removed]" Whatever happened to that?

[zattazzi]

ok the email address is blanked out but here it is anyway "support @ swtor . com" without the spaces in between...

[proxos666 · Accepted solution]

If emailing was an option I would of provided it to you, you can wait for the response from the email you sent if you sent one to support@swtor.com , however they will ask you to call.

not knowing the username and password and not receiving any emails to the registered email is not something that can be handled over an email, you will need to call and prove ownership of that account.