Unable to resub

by PristineInsanity
Reply

Original Post

Re: Unable to resub

@SuperVegeta909 

 

use https://help.ea.com/en/contact-us/?product=origin&platform=pc&category=manage-my-account&issue=banne...

 

to ask which ea/origin account has a purchasing issue

____________________________________________________________


SWTOR Forum Username = OwenBrooks
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Message 61 of 86 (761 Views)

Re: Unable to resub

★★ Novice

is there a way to know which ea/origin account is connected to my swtor account?

Message 62 of 86 (751 Views)

Re: Unable to resub

★★ Novice

i dont know what happened or what changed but i can now buy any subscription but the 1 month. any idea on how to get the one month? its the only option now that goes to maintinence

 

Message 63 of 86 (746 Views)

Re: Unable to resub

@SuperVegeta909 

 

If the issue has been resolved then then try clearing cache and cookies on that web browser or try a different web browser like edge or chrome for example

____________________________________________________________


SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
Photo of my New Speeder 
More information about: Becoming a Champion 
SWTOR FAN Community Website Click Here

Message 65 of 86 (711 Views)

Re: unable to resub

★★★ Newbie

I've also been trying to re-sub for months. I receive error messages whenever i try to. I've looked through FAQ, community posts, tried to contact both supports but some are inaccessible, don't exist or don't respond. i lost a 90 day sub but i could care less if theres a fix out there

Message 64 of 86 (712 Views)

Re: unable to resub

[ Edited ]

@tuffsky 

 

 

Have you tried a different web browser to login on the website and/or a different internet connection, CS cannot see any login attempts at all for the linked swtor account

 

just to confirm the right swtor account is being looked at what is the swtor username

____________________________________________________________


SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
Photo of my New Speeder 
More information about: Becoming a Champion 
SWTOR FAN Community Website Click Here

Message 66 of 86 (708 Views)

Re: Cannot purchase cartel coins.

@calwred 

 

The linked EA/origin account is disabled for Viidra so you need to sort that with EA via https://help.ea.com/en/contact-us/?product=origin&platform=pc&category=manage-my-account&issue=banne...

 

Try a totally different web browser or clear all cookies and browser cache and try again for Corraze , otherwise it may have hit a fraud block in which case you will need to email support@swtor.com for that account

 

hope that helps

____________________________________________________________


SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
Photo of my New Speeder 
More information about: Becoming a Champion 
SWTOR FAN Community Website Click Here

Message 67 of 86 (660 Views)

Re: Cannot purchase cartel coins.

★ Apprentice
@proxos666 already sent a ticket into swtor about the 2 accounts am waiting for a response from them
Message 68 of 86 (640 Views)

Re: Cannot purchase cartel coins.

@calwred 

 

just to be sure your only option for Viidra is to submit the request via https://help.ea.com/en/contact-us/?product=origin&platform=pc&category=manage-my-account&issue=banne... so you can get the disabled EA/Origin account fixed

 

 

____________________________________________________________


SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
Photo of my New Speeder 
More information about: Becoming a Champion 
SWTOR FAN Community Website Click Here

Message 69 of 86 (599 Views)

Re: Cannot purchase cartel coins.

★ Apprentice
@proxos666 sent email, had sent the email to swtor before you replied
Message 70 of 86 (586 Views)