May 2020
😅 no worries!
June 2020
I am experiencing a similar issue with all of my sims. It happened when I made the additional house purchase.
June 2020
Please make a bug report and include some screenshots to illustrate this issue. Here is the link:
https://answers.ea.com/t5/forums/postpage/board-id/the-sims-mobile-bug-reports-en
January 2021
Im experiencing the same issue. I have 2 unplayable sims that im not able to remove or retire from the house. Is your issue fixed? I thought if i had uninstall and reinstall it would work but it didnt. And after so many updates it is still not fixed.