Unable to purchase players on transfer market

by kylessmith1999
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Original Post

Accepted Solution

Unable to purchase players on transfer market

★★★ Newbie

 I’ve been buying and selling players due to the new upgrade SBC’s which require a lot of players to complete, however because I’ve been purchasing them quite frequently, I’m now unable to purchase any players and keep seeing the error “There was an error connecting with the Fifa ultimate team servers. Please try again”, I’m able to buy players via to companion app but not on console. Can anyone help me please?

Message 1 of 41 (4,683 Views)

Accepted Solution

Re: Unable to purchase players on transfer market

Community Manager

Hi there, @kylessmith1999.

 

Most likely, you've triggered the bot countermeasures. This suspends your use of the market temporarily. Just slow down with your bids and purchases to avoid this in the future. Thanks!

Aljo.png

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Message 2 of 41 (4,654 Views)

All Replies

Re: Unable to purchase players on transfer market

Community Manager

Hi there, @kylessmith1999.

 

Most likely, you've triggered the bot countermeasures. This suspends your use of the market temporarily. Just slow down with your bids and purchases to avoid this in the future. Thanks!

Aljo.png
Message 2 of 41 (4,655 Views)

Re: Unable to purchase players on transfer market

★★★ Newbie
@EA_Aljo Hi I have a same problem but I not really buy a lot still not working the transfer market
Message 3 of 41 (4,620 Views)

Re: Unable to purchase players on transfer market

Community Manager

Hello, @22Balint.

 

Please see my previous post for information on this. Thanks!

Aljo.png
Message 4 of 41 (4,598 Views)

Re: Unable to purchase players on transfer market

★★★ Newbie

But literally I did not bid that much and not even buy so many players in the past.

when I going to be use again because even if I want to sell not possible just quick sell.

Message 5 of 41 (4,589 Views)

Re: Unable to purchase players on transfer market

Community Manager

@22Balint 

 

If you are temporarily being suspended from the market, it's because you're triggering the bot countermeasures. This happens when you're very active on the market. Just slow down and you'll avoid this from happening.

Aljo.png
Message 6 of 41 (4,586 Views)

Re: Unable to purchase players on transfer market

★★★ Newbie

I have encountered the same problem and wanted to know how long this temporary market ban will last?

Message 7 of 41 (4,535 Views)

Re: Unable to purchase players on transfer market

Community Manager

@HarvJS9 

 

Normally, your access returns within 24 hours.

Aljo.png
Message 8 of 41 (4,517 Views)

Re: Unable to purchase players on transfer market

★ Novice

Hello, i bought a player on transfer market, same problem but only did one or two bids and now i can’t claim my player that i successfully bought. i am still able to place bids on the market but i cannot claim my player from my transfer targets, anybody have any ideas please, thanks. 

Message 9 of 41 (4,474 Views)

Re: Unable to purchase players on transfer market

★★★★★ Newbie

I’ve had the same problem, how can you tell if it’s a soft ban or perm ban?

Message 10 of 41 (3,872 Views)
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