Unable to play game

by CEtheThree
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Original Post

Unable to play game

★★★ Newbie

Good evening,

 

I seem to be able to log into my game, but I continue to get this error on the pop-up  "This application has encountered an unspecified error. Please try this patch again."

I'm not sure if this is related to the upcoming maintenence on the 15th, or something unrelated. Up until today I have not encountered this error before, and I'm not sure how to proceed.

Thank you for your assistance.

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Re: Unable to play game

Community Manager

Sorry to see that you are having issues with launching the game @CEtheThree.


Best thing to do is try the accepted solution in this thread: https://answers.ea.com/t5/Technical-Issues/quot-This-application-has-encountered-an-unspecified-erro...

 

Let me know how you get on.


Darko

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Message 2 of 3 (326 Views)

Re: Unable to play game

@CEtheThree

 

Given you mention you can login to play but you keep getting this error and you have exceptions for launcher.exe in your antivirus and firewall 

 

If you continually get this unspecified error very often and it isn't just a once off occurrence , if your prepared to re-install the game then if you follow the directions in this link you should not see the unspecified error again after switching patch methods.

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