Help us improve Answers HQ! Take Survey No, Thanks

Unable to login to swtor

by cr103
Reply

Original Post

Highlighted
Accepted Solution

Unable to login to swtor

★ Novice

My account name and password are correct as I can still login to origin with them, however when I try to login to swtor it says they are wrong, I've tried using both my account name and e-mail address but nothing seems to work.

Message 1 of 6 (211 Views)

Accepted Solution
Highlighted

Re: Unable to login to swtor

@cr103 

 

Email address is not used for the login has not been the case for a number of years.

If the launcher mentions email address then the launcher is not up to date 

 

Have you tried a password reset per this link to see if that has an effect 

 

you can call swtor cs and they can help sort out what is occurring for you too,

____________________________________________________________


SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
Photo of my New Speeder Use My Referral Link Here, more details here
More information about: Becoming a Champion 
SWTOR FAN Community Website Click Here

View in thread

Message 2 of 6 (204 Views)

All Replies
Highlighted

Re: Unable to login to swtor

@cr103 

 

Email address is not used for the login has not been the case for a number of years.

If the launcher mentions email address then the launcher is not up to date 

 

Have you tried a password reset per this link to see if that has an effect 

 

you can call swtor cs and they can help sort out what is occurring for you too,

____________________________________________________________


SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
Photo of my New Speeder Use My Referral Link Here, more details here
More information about: Becoming a Champion 
SWTOR FAN Community Website Click Here

Message 2 of 6 (205 Views)
Highlighted

Re: Unable to login to swtor

★ Novice
@proxos666 Yeah I just mean I had tried both my email and my account name to login but neither worked, im not sure what im supposed to be dialling for support as when I tried to call the uk support number nothing happened, the phone didn't even ring.
Message 3 of 6 (189 Views)
Highlighted

Re: Unable to login to swtor

[ Edited ]

@cr103 

 

most countries would dial [removed by CM] need to dial your telco exit code usually 00 then 44 is the country code and [removed by CM] is the number

____________________________________________________________


SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
Photo of my New Speeder Use My Referral Link Here, more details here
More information about: Becoming a Champion 
SWTOR FAN Community Website Click Here

Message 4 of 6 (185 Views)
Highlighted

Re: Unable to login to swtor

[ Edited ]
★ Novice

@proxos666 I dialled +[removed by CM], and that worked and they sorted my issue, the number that didn't work was +[removed by CM], the 0 after the 44 wasn't needed

Message 5 of 6 (181 Views)
Highlighted

Re: Unable to login to swtor

@cr103 

 

Glad to hear it is sorted, the (0) is only needed if you are living in the UK

____________________________________________________________


SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
Photo of my New Speeder Use My Referral Link Here, more details here
More information about: Becoming a Champion 
SWTOR FAN Community Website Click Here

Message 6 of 6 (160 Views)