Re: Unable to load the game

by EA_Arrenai
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Unable to load the game

★ Novice

I’m unable play or load swgoh with out connecting to a wifi network. Using mobile data from my Australian phone network is not allowing me to play or load.

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Re: Unable to load the game

Community Manager (retired)

Hey there, @pal1n001.

 

I'm sorry to hear you're having issues loading up the game. Mobile data connection can be spotty, and we do generally recommend using Wi-Fi. However, if you are having difficulty with your mobile data connection, you can test how fast or stable your connection is by running a speed test while you are on the connection. 

 

Arrenai Cat


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Re: Unable to load the game

Community Manager (retired)

Hey there, @pal1n001.

 

I'm sorry to hear you're having issues loading up the game. Mobile data connection can be spotty, and we do generally recommend using Wi-Fi. However, if you are having difficulty with your mobile data connection, you can test how fast or stable your connection is by running a speed test while you are on the connection. 

 

Arrenai Cat


Did you receive an awesome, helpful response? Thumbs up +XP!

Was your issue resolved by a great post? :eahigh_file: Accept as Solution

ASK. ANSWER. LEVEL UP.

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