February 2021 - last edited February 2021 by EA_Kent
When I get on apex and I go to link my ae account it says error connecting try again sometime alittle later. How do I get past thisssss
[Admin - splitting this to its own thread since the original thread was about a different issue]
Solved! Go to Solution.
February 2021
Hey @JoJoBarrett13,
Are you still running into the same error when you're trying to connect the accounts? If so, can you try resetting the password for your EA Account to see if that helps? I've seen some cases where setting a different password can help with issues like this.
For more details on how to update the password check out the EA Help website. Please let me know how that goes once you've had the chance to give it a shot. Thanks!
/Kent
February 2021
Hey @JoJoBarrett13,
Are you still running into the same error when you're trying to connect the accounts? If so, can you try resetting the password for your EA Account to see if that helps? I've seen some cases where setting a different password can help with issues like this.
For more details on how to update the password check out the EA Help website. Please let me know how that goes once you've had the chance to give it a shot. Thanks!
/Kent