Unable to connect with friends.

[98rvz6qmhoaf]

I am having trouble inviting my friends on their own accounts, they can accept my invite, but neither of us can see each other in the friends list nor are we able to invite each other to a game. Tried downloading game again and problem continues. They are on their own ea accounts.

[EA_Kent · Accepted solution]

Hey @98rvz6qmhoaf, 

Can we try out some connection troubleshooting to see if that helps with the invites? There might be something in one of your network configurations that is preventing the invites from going through. 

A good place to start off would be with the basic connectivity steps over at the EA Help website. If you're still running into the same issues after that please let me know. Thanks!

/Kent

[EA_Kent · Accepted solution]

Hey @98rvz6qmhoaf, 

Can we try out some connection troubleshooting to see if that helps with the invites? There might be something in one of your network configurations that is preventing the invites from going through. 

A good place to start off would be with the basic connectivity steps over at the EA Help website. If you're still running into the same issues after that please let me know. Thanks!

/Kent