Unable to connect to servers x 2weeks/ea says no clear connection/account is

[EA_Aljo]

@Okanitto 

As a test, try switching your connection to use a mobile hotspot. Let me know if that lets you connect or not.

[ricflairandrew]

@EA_Aljo doesnt work, ive also tried my daughters accoyunt on my xbox and its fine with hers. We all seem to have account issues at the same time, please escalate this.

[waseem597]

Hello 

I have the same problem with connection to ultimate team while i have very good internet connection , its more than 24 hours since this message appears 

[Okanitto]

It didnt work please help I want my account or my money I spent back

[EA_Aljo]

Hello, everyone. We are aware of and investigating the reports of not being able to log in to Ultimate Team. We're working to get this resolved as soon as possible. At this time, I don't have any other details or suggestions.

[dominioYP]

@EA_Aljo
Hi there,

I'm disappointed to hear that you're also experiencing issues logging into Ultimate Team. I understand how frustrating it is to be unable to access a game mode that you've invested so much time and effort into.

I appreciate that you and the team are working on a fix, but I'm concerned about the lack of a temporary solution. As you mentioned, players have invested months and months into building their teams, and it's not fair to expect them to simply wait indefinitely for a fix.

Is there anything that can be done in the meantime to allow players to access their Ultimate Team accounts? For example, could you provide a temporary offline mode or allow players to access their teams through the web app?

I understand that this is a complex issue, but I hope that you can find a way to mitigate the impact on players while you work on a permanent solution.

Thank you for your time and attention to this matter.

[EA_Aljo]

@dominioYP 

I'm sorry to say, there are no other options. We'll need to wait for this to be addressed. Hopefully, that's soon as the team is currently working on it.

[Okanitto]

I also can’t access my companion app as well. I hope this information help but meantime could you control our accounts if we have any problems.

Thank you

[baasta]

https://answers.ea.com/t5/Technical-Issues/Investigating-Ultimate-Team-and-Companion-App-Login-Unava...

Same problem

[Rru445]

I have downloaded FC 24 mobile from a web from chrome. Now says needs to download apps to verify the game. Why do we need the verification? Can't we just skip it and play the game, it been 3 months it been doing this. Can you please cancel this verification thing because it annoying.