Re: Unable to connect to EA servers.

by OldTreeCreeper
Reply

Original Post

Unable to connect to EA servers.

★★★ Newbie

Unable to connect to EA servers. Please check your Internet connection and try again. See ea.com/unable-to-connect for more information.

 

I am sure when I played on Xbox there was a live chat facility. Now, on PC, it is either this forum-type page or a phone call if I live in the USA or Canada but nowhere else in the entire world.

 

If it's this difficult to play or even get a quick message on what the problem is I may as well just go elsewhere? The game on my laptop worked for the first two days and now I can't access beyond the initial screen with data center options and two legends on screen.

 

The closest these people have now to live customer service outside of the USA or Canada is a Twitter account? ....

Message 1 of 3 (264 Views)

Re: Unable to connect to EA servers.

@beysupcom

 

You should have been taken to this Web page for help:

 

https://help.ea.com/en/help/faq/problems-playing-online/

 

If you need to speak with one of the chat support advisers you may need to play around with the contact subjects in your case setup. It got me to live chat.

You can contact EA live support at
https://help.ea.com/en/contact-us/

Then to speak with a chat adviser choose the appropiate options:

Game or Service eg Origin

Platform eg PC

Topic eg Missing content

Issue eg had content and lost it

Recommended support option will be live chat.

Then you can choose to begin a live chat.
There may be some waiting time.

CCP Hero Banner - Red.png
Please note:
I am a Community Volunteer.
I do not work for EA.
My views are my own.
Message 2 of 3 (249 Views)

Re: Unable to connect to EA servers.

★★★ Newbie

0 dmg 

2:07min

ez

Message 3 of 3 (99 Views)