Help us improve Answers HQ! Take Survey No, Thanks

Re: Unable to connect to EA servers - Downloading...408

by BarrosaF
Reply

Original Post

Highlighted
Accepted Solution

Unable to connect to EA servers - Downloading...408

★★ Novice

Hey EA team,

It starts with no "cloud Sync" on Origine.
In the game says "retrieving matchmaking" for some time and then..."Unable to connect to EA servers"
It only happened today. I have tried every step, from reboot, to cache clean, to unistall the game etc etc.
Nothing works.
Everything else is normal.
Internet is fine and constant.
I'm from Lisbon,Portugal and I have friends playing at this precise moment.

Is this a problem from you side? 
Because from yesterday to today, nothing changed on my pc or network.

Thank you,

Message 1 of 27 (498 Views)

Accepted Solution
Highlighted

Re: Unable to connect to EA servers - Downloading...408

★★★ Novice
@Captain_RS85 Guys i have found a solution, configure both ipv4 and ipv6 google dns

ipv4

8.8.8.8

8.8.4.4

ipv6

2001:4860:4860::8888

2001:4860:4860::8844

It works for me

View in thread

Message 21 of 27 (595 Views)

All Replies
Highlighted

Re: Unable to connect to EA servers - Downloading...408

★★ Newbie
@Captain_RS85 i'm also from portugal and have the same situation.
Message 2 of 27 (486 Views)
Highlighted

Re: Unable to connect to EA servers - Downloading...408

★ Novice

Yeh i m also from portugal and i have the same problem.

Message 3 of 27 (480 Views)
Highlighted

Re: Unable to connect to EA servers - Downloading...408

[ Edited ]
★★ Newbie

Hey Having the exact same problem from Lisbon Portugal also with Vodafone...

Message 4 of 27 (460 Views)
Highlighted

Re: Unable to connect to EA servers - Downloading...408

★★ Newbie

i have the same problem from portugal

Message 5 of 27 (451 Views)
Highlighted

Re: Unable to connect to EA servers - Downloading...408

★ Novice

Same here. From Lisbon . What's your ISP ?  BTW ? 

Message 6 of 27 (439 Views)
Highlighted

Re: Unable to connect to EA servers - Downloading...408

★★★ Novice
@BarrosaF Vodafone?
Message 7 of 27 (434 Views)
Highlighted

Re: Unable to connect to EA servers - Downloading...408

★ Novice

Yeah Me too! Vodafone, and you guys ?

Message 8 of 27 (431 Views)
Highlighted

Re: Unable to connect to EA servers - Downloading...408

★★ Newbie
@RuCastPT yup
Message 9 of 27 (430 Views)
Highlighted

Re: Unable to connect to EA servers - Downloading...408

★★ Novice

same here. vodafone too.
something happened since last DNS error it seems

Message 10 of 27 (421 Views)
Twitter Stream