Re: Unable to connect to EA Servers

by skimpo10
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Original Post

Unable to connect to EA Servers

★★★ Newbie
For the past week I have not been able to connect to EA servers. My Internet is working fine but every time I get on fifa it says, "Unable to connect to EA Servers at this time. Please check your network connection or try again later." My Internet is fine, but * still does not work. Please help it is doing this on all ea games that I have.
Message 1 of 53 (432,986 Views)

Re: Unable to connect to EA Servers

Community Manager (retired)

Hey @moser1454

 

Can you make sure that the following ports are still open on your connection. I'd also recommend having a look at this article for connectivity issues.

 

If you're still unable to connect to the servers after this please contact one of our game advisers so they can look into this further.

 

To contact an adviser please follow the steps below: 

1. Click on the following link: http://help.ea.com/ (once there make sure that your country is correctly select in top left hand corner of Help.EA.com)
2. Make sure you are logged in (top right corner) and select 'Help with Game'
3. Find the affected game (if it's an account issue select Origin)
4. Select 'Contact Us' at the bottom right on the new page
5. Select your platform and then 'Next' 
6. Select topic from the drop down menus, type in a short description of your issue and select 'Next'.
7. Select a contact option. Please note that available contact options do depend on your country settings and time of day.

 

Let us know how you get on.

 

- Andy -

Message 2 of 53 (432,822 Views)

Re: Unable to connect to EA Servers

★ Apprentice

I have same problem :/

Message 3 of 53 (432,816 Views)

Re: Unable to connect to EA Servers

Community Manager (retired)

@MrMarekk - please check the post above and follow the instructions.

 

Cheers,

 

- Andy -

Message 4 of 53 (432,789 Views)

Re: Unable to connect to EA Servers

★★ Novice

 

As for step 1, what if my country (Belgium) is NOT LISTED ?!

Message 5 of 53 (432,739 Views)

Re: Unable to connect to EA Servers

★★ Guide

the prob lies with Ea not with your connection

Message 6 of 53 (432,738 Views)

Re: Unable to connect to EA Servers

★★ Guide

Solution found:

 

clear your cache 5 times

do a hard reset 

restart ur console

launch ur game and ur connected

Message 7 of 53 (432,723 Views)

Re: Unable to connect to EA Servers

★★★ Newbie
saya nak main ultimate team
Message 8 of 53 (431,882 Views)

Re: Unable to connect to EA Servers

★★★★★ Newbie

Follows Andy's steps they works. 👍

Message 9 of 53 (409,441 Views)

Re: Unable to connect to EA Servers

★★★ Novice

If you have different countries in yor ps and origin accounts, try to make it similar. It helped me

Message 10 of 53 (408,070 Views)