December 2015
December 2015
Hey @moser1454
Can you make sure that the following ports are still open on your connection. I'd also recommend having a look at this article for connectivity issues.
If you're still unable to connect to the servers after this please contact one of our game advisers so they can look into this further.
To contact an adviser please follow the steps below:
1. Click on the following link: http://help.ea.com/ (once there make sure that your country is correctly select in top left hand corner of Help.EA.com)
2. Make sure you are logged in (top right corner) and select 'Help with Game'
3. Find the affected game (if it's an account issue select Origin)
4. Select 'Contact Us' at the bottom right on the new page
5. Select your platform and then 'Next'
6. Select topic from the drop down menus, type in a short description of your issue and select 'Next'.
7. Select a contact option. Please note that available contact options do depend on your country settings and time of day.
Let us know how you get on.
- Andy -
December 2015
I have same problem :/
December 2015
December 2015
As for step 1, what if my country (Belgium) is NOT LISTED ?!
December 2015
the prob lies with Ea not with your connection
December 2015
Solution found:
clear your cache 5 times
do a hard reset
restart ur console
launch ur game and ur connected
September 2016
March 2019
Follows Andy's steps they works. 👍
March 2019
If you have different countries in yor ps and origin accounts, try to make it similar. It helped me