Unable to access game [ Edited ]

[gihrzepupffg]

When I try to access the game after I slept and the sun rises up, it’s supposed to show my daily rewards but instead it just freezes there and doesn’t let me do anything. It’s annoying since I can’t even play the game. Any advice?

[EA_Solaire]

Hey there @gihrzepupffg,

Could you let me know what kind of device you're currently playing on please? 

[qxo1mfyvmglh]

Hello this is my alt. I'm playing on iOS