Re: Unable to Spend Purchased Ship Building Materials

by EA_Lanna
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Original Post

Unable to Spend Purchased Ship Building Materials

★★★ Newbie

I am unable to use the ship building materials that I received from my purchased Power Up Bundle and/or from my purchased Ship Building Materials Mega Pack.  The materials are showing up in my inventory but I am not able to use them to upgrade my ships.  Per the attached screenshot, I have over 993k materials in my inventory but the game is only letting me use 60,990 to upgrade a ship. This issue is the same for all of my ships regardless of which one I am trying to upgrade.

 

I called support and they advised that I post my issue here after deleting and reinstalling the game which I tried but didn't work.

 

Please help.

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Re: Unable to Spend Purchased Ship Building Materials

Community Manager

Hi @mikeb2019210, I think they redirected here so you could flag this as a bug for investigating. Bug reports help us to compile information, better track bugs and communicate any updates to the community as a whole. For bugs we need more information to investigate, could you create a Bug Report here and fill in the fields from the template please?

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