Re: Unable to Connect to EA Servers?

by ShootOneShot
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Original Post

Unable to Connect to EA Servers?

[ Edited ]
★ Novice

Please explain.  I can play other games/browse around the Internet without any problem.

 

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Re: Unable to Connect to EA Servers?

Community Manager

@ShootOneShot  Hi, you mention other games connecting without issue, are any of them running via Origin?

You may want to try whitelisting both the game and Origin in your security software. and see if that helps. 

Thanks.

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Re: Unable to Connect to EA Servers?

★ Novice

I don't have any security software aside from firewall.

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Re: Unable to Connect to EA Servers?

Community Manager

@ShootOneShot Thanks. Just so we're on the same page, are Origin & the game whitelisted?

Next, can you try restarting with a Clean Boot?

 

https://help.ea.com/en-us/help/faq/how-to-clean-boot-your-pc/


You can also try power cycling your router to rule out any weird caching issues on that end.

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