Unable To Connect - PS4

by Loki-Kumar
Reply

Original Post

Accepted Solution

Unable To Connect - PS4

★★★ Newbie

Can anybody help me please I don’t know what I did 

Message 1 of 2 (187 Views)

Accepted Solution

Re: Unable To Connect - PS4

Community Manager

@Loki-Kumar 

 

Find your EA Account email address using your game or Origin

 

Try resetting your EA Account password. This will help in most cases.

 

If that doesn’t work, wait 90 minutes and try again. You may have tried to reset your password too many times and too fast. 

 

Contact us for help if you’re still having trouble.

 

Related Help article: https://help.ea.com/en-us/help/account/im-locked-out-of-my-ea-account/

 

Thanks.

barry.png

View in thread

Message 2 of 2 (149 Views)

All Replies

Re: Unable To Connect - PS4

Community Manager

@Loki-Kumar 

 

Find your EA Account email address using your game or Origin

 

Try resetting your EA Account password. This will help in most cases.

 

If that doesn’t work, wait 90 minutes and try again. You may have tried to reset your password too many times and too fast. 

 

Contact us for help if you’re still having trouble.

 

Related Help article: https://help.ea.com/en-us/help/account/im-locked-out-of-my-ea-account/

 

Thanks.

barry.png
Message 2 of 2 (150 Views)