Ufc

by JJMSX4
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Original Post

Re: Ufc

★★ Novice

It still doesn’t work on either accounts

Message 11 of 14 (512 Views)

Re: Ufc

Community Manager

@JJMSX4 

 

Okay no worries we'll figure this out, appreciate the patience you have in troubleshooting this.

Try visiting our Help site https://help.ea.com/ and login using your PSN credentials. There is a PSN logo you can select to login with that account. This will help sync up your PSN account to the EA servers. There could be an odd disconnect and I've seen this get players reconnected to our servers afterwards.

 

 

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Message 12 of 14 (500 Views)

Re: Ufc

★★ Novice

I did that but still nothing

Message 13 of 14 (487 Views)

Re: Ufc

Community Manager

@JJMSX4 

 

Can you please try selecting a different PSN ID picture (choose a default one PSN offers) and then power cycle your console. I'm concerned the other profile picture selected could be impacted. 

How to power cycle your PlayStation console

  1. Touch the power button on the front of the PS4 for at least 7 seconds (until the system beeps twice).
  2. Turn it back on after 1 minute. Launch the game.
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Message 14 of 14 (2,807 Views)