February 2021
Solved! Go to Solution.
February 2021
Power cycle your console and router and then retry.
If the problem continues and you have the game on an external drive, check if having it on the internal drive instead has an effect.
You may need to contact support if these steps don't help.
If required, click the following link to contact an Advisor: https://help.ea.com/en/contact-us/
For help with contacting an Advisor, please see this link: https://help.ea.com/en-us/help/faq/contact-ea-help/
Please note the current changes to support: https://help.ea.com/en/help/faq/temporary-changes-to-support-options/
Thanks.
February 2021
Power cycle your console and router and then retry.
If the problem continues and you have the game on an external drive, check if having it on the internal drive instead has an effect.
You may need to contact support if these steps don't help.
If required, click the following link to contact an Advisor: https://help.ea.com/en/contact-us/
For help with contacting an Advisor, please see this link: https://help.ea.com/en-us/help/faq/contact-ea-help/
Please note the current changes to support: https://help.ea.com/en/help/faq/temporary-changes-to-support-options/
Thanks.
May 2021