Ufc 4 game is stuck at gray screen

by Dion2021624946
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Accepted Solution

Ufc 4 game is stuck at gray screen

★★★ Newbie
  1. Game is stuck at gray loading screen help
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Accepted Solution

Re: Ufc 4 game is stuck at gray screen

Community Manager

@Dion2021624946 

 

Power cycle your console and router and then retry.

 

If the problem continues and you have the game on an external drive, check if having it on the internal drive instead has an effect.

 

You may need to contact support if these steps don't help.

 

If required, click the following link to contact an Advisor: https://help.ea.com/en/contact-us/

For help with contacting an Advisor, please see this link: https://help.ea.com/en-us/help/faq/contact-ea-help/

Please note the current changes to support: https://help.ea.com/en/help/faq/temporary-changes-to-support-options/

 

Thanks.

barry.png

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Message 2 of 3 (1,322 Views)

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Re: Ufc 4 game is stuck at gray screen

Community Manager

@Dion2021624946 

 

Power cycle your console and router and then retry.

 

If the problem continues and you have the game on an external drive, check if having it on the internal drive instead has an effect.

 

You may need to contact support if these steps don't help.

 

If required, click the following link to contact an Advisor: https://help.ea.com/en/contact-us/

For help with contacting an Advisor, please see this link: https://help.ea.com/en-us/help/faq/contact-ea-help/

Please note the current changes to support: https://help.ea.com/en/help/faq/temporary-changes-to-support-options/

 

Thanks.

barry.png
Message 2 of 3 (1,323 Views)

Re: Ufc 4 game is stuck at gray screen

★★★ Newbie
@Dion2021624946 I have this problem to! All you need to do is log out your controller and log in back. Remember to only log out your registered PlayStation account!not a guest one. I hope this help
Message 3 of 3 (1,116 Views)