UNDER INVESTIGATION - The Application Encountered An Unrecoverable Error

by 0n10n5

Original Post

Accepted Solution

UNDER INVESTIGATION - The Application Encountered An Unrecoverable Error

[ Edited ]
★★★★ Apprentice

Im not getting the same issues as most seem to be getting, but i still can not launch the game.

every time i try i get an error saying "The application encountered an unrecverable error"

have tried all the solutions from the other problems but no luck.
the game just wont launch at all

Message 5 of 299 (38,568 Views)

Accepted Solution

Re: Unrecoverable Error

[ Edited ]
Community Manager

Under investigation. Accepting as solution for visibility purposes only.


Hey all, 


This issue is being tracked by the FIFA team at the moment, in the meantime I'll be using this post to highlight community sourced workarounds:

@Franz995 wrote:

I solved by deactivating Rivatuner, try to deactivate other overlays such as Nvidia's or Origin's or others.

@Aerilon wrote:

After so many hours, I have finally discovered the fix to this issue!


Firstly you'd want to do this:


Program Files > EA > AC > EAAntiCheat.Installer


Open that, and there'll be a scroll down menu.

Select FIFA 23, and click uninstall.


Once that is done, run Origin as admin and press play on FIFA 23. You'll start seeing a new error which is the Anti cheat error, and there'll be a reinstall option. If you press that, it won't work but you'll have to see that error first. Now close Origin completely.


Open Origin again as admin, repair FIFA 23. This will recreate your AC folder again, but this time it'll be fixed.


Now play FIFA 23 and it should successfully load! 


You're welcome! Standard smile


Head to this thread and follow the instructions given!

Thanks for your help!


View in thread

Message 86 of 299 (43,381 Views)

All Replies

Fifa 23 doesn't launch.

★★★★★ Apprentice

Click Play, Origin freezes, then:


Fifa23 error.jpg

Message 1 of 299 (38,508 Views)

Fifa 23 won't launch ??????

★ Apprentice

I have EA Play PRO and according to that i can play fifa 23 from 15:00pm on the 26th september but i keep getting Unrecoverable application error when i go to Play game  ??

Message 2 of 299 (38,371 Views)

failure during update process

★★ Novice

Failure during process. When i try to start FIFA 23 it wont start because EA anitcheat does not update... 

Message 3 of 299 (38,173 Views)

Fifa 23 unrecoverable problem

★ Apprentice

When i start Fifa 23 i get a Error Message that says unrecoverable problem and creates a dump file.

Message 4 of 299 (38,554 Views)

Re: Unrecoverable Error

★ Apprentice
@0n10n5 i get the same error
Message 6 of 299 (38,559 Views)

Re: Unrecoverable Error

★★★★ Apprentice
@noir_fifa its pretty bad, seems to be a wide spread issue for a lot of people.

especially when we pre ordered a game and now cant make use of one of the pre order features
Message 7 of 299 (38,548 Views)

FIFA 23 - the application encountered an unrecoverable error

[ Edited ]
★★★★ Novice

I can't play FIFA23 from Origin. every time I try to start the game there's this error message: "the application encountered an unrecoverable error".


I got the screenshot of the error message.


I tried uninstalling and repairing it, but it doesn't do anything.


Thanks in advace to anyone who will help

Message 8 of 299 (38,252 Views)

Re: FIFA 23 - the application encountered an unrecoverable error

★★★★★ Newbie

Same problem Frown

Message 9 of 299 (38,239 Views)

Re: Unrecoverable Error

★ Apprentice
@0n10n5 i cant find any solutions it seems to be new
Message 10 of 299 (38,493 Views)


What's EA Play?

New name, new look, same great benefits: EA Access and Origin Access are now EA Play.

Get more info on the change here.


Keep your account safe

Turn on Login Verification to access FUT Web and Companion Apps, and protect your information.

View more on EA Help