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Re: UE4-Mariner - Game Crashing when Loading

by EA_Atic
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Original Post

Highlighted

Game keeps crashing on startup - PC

★★★ Newbie

i downloaded the game from origin, and when I tried to boot it up, it "press any key to continue" I do so and it goes to 6/11, then it crashes. when I booted it up again it said "EAC failed to initialize. please ensure the game was run from the correct location." I tried deleting and reinstalling the game, but that doesn't work. I have the tag thing from the crash.

 

LoginId:089568924be2f4f8b713d786de86fdb3
EpicAccountId:65acc665b3f247f8bebb0e3e0797c241

Unhandled exception

atidxx64_19821f30000
atidxx64_19821f30000
atidxx64_19821f30000
atidxx64_19821f30000
d3d11
Mariner_Win64_Shipping
Mariner_Win64_Shipping
Mariner_Win64_Shipping
Mariner_Win64_Shipping
Mariner_Win64_Shipping
Mariner_Win64_Shipping
Mariner_Win64_Shipping
Mariner_Win64_Shipping
Mariner_Win64_Shipping
kernel32
ntdll

 

Message 11 of 136 (1,151 Views)
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Re: UE4-Mariner - Game Crashing when Loading - PC

★★ Novice

Same problem here 
PC Origin Access Premier Version

Message 12 of 136 (1,148 Views)
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Re: UE4-Mariner - Game Crashing when Loading

★ Novice
@EA_Rtas non si risolve nulla facendo questo?è possibile sapere come fare gentilmente
Message 13 of 136 (1,113 Views)
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Re: UE4-Mariner - Game Crashing when Loading

★★★★★ Novice

Here is my dxdiag.

 

Btw my steps to  resolve the problem, but no success

 

  1. updated graphic driver
  2. repaired game
  3. uninstalled, reinstalled game
  4. cleared game cache
  5. cleared origin cache
  6. run as admin
  7. disabled firewall and virus protection
  8. restarted computer
  9. compatibility mode

I have a review-version direct by EA for my blog GamersHeavenTV. In moment i can't make a proof of my press sample with video or article.

Message 14 of 136 (1,089 Views)
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Re: UE4-Mariner - Game Crashing when Loading

Community Manager

Hey everyone, 

 

Could you try to update your GPU drivers to the latest version and see if that help. 

 

Thanks!

 

/Atic 

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* Tag me with @EA_Atic if you are responding to me. Thumbs up

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Message 15 of 136 (1,044 Views)
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Re: UE4-Mariner - Game Crashing when Loading

★ Apprentice
@EA_Atic My GPU driver is up to date, and still got the problem. Like many others in this topic already tried different things like, clearing cache, run as admin, etc.
Message 16 of 136 (1,021 Views)
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Re: UE4-Mariner - Game Crashing when Loading

[ Edited ]

Still crashing.

Things i've tried:

  • The latest drivers installed.
  • Repaired EAC.
  • Disabled fullscreen optimization
  • Reinstall on the same sdd as origin
  • Disabled UAC

Need help? Mention me with @Zeelmaekers!
Having technical issues with Apex? Check out this
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Message 17 of 136 (1,007 Views)
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Re: UE4-Mariner - Game Crashing when Loading

Community Manager

Hey everyone!

 

Thanks for letting us know! We have passed on your reports and will keep you posted about this issue! Standard smile 

 

- Leeloo

Stay and Play.png

Message 18 of 136 (955 Views)
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Re: UE4-Mariner - Game Crashing when Loading - PC

★★★★★ Newbie

LoginId:51cae8e945cea1530192bbb85fa890d2
EpicAccountId:68322c6d180d4ebaab5f695b2a8ac834

Unhandled exception

atidxx64_7ffd859f0000
atidxx64_7ffd859f0000
atidxx64_7ffd859f0000
atidxx64_7ffd859f0000
d3d11
Mariner_Win64_Shipping
Mariner_Win64_Shipping
Mariner_Win64_Shipping
Mariner_Win64_Shipping
Mariner_Win64_Shipping
Mariner_Win64_Shipping
Mariner_Win64_Shipping
Mariner_Win64_Shipping
Mariner_Win64_Shipping
kernel32
ntdll

Message 19 of 136 (900 Views)
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Re: UE4-Mariner - Game Crashing when Loading - PC

★★★★ Apprentice

Same Error ... Still not a fix ? Just have take the origin Access premium for try this game lol

Message 20 of 136 (842 Views)
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