a month ago - last edited a month ago by EA_Blueberry
So i buy some apex coins here in uae and my account is in uae so there’s nothing wrong with that then when i get back home i redeemed it and its not still showing up its 6,500 apex coins then i tried it again it says this voucher is already been redeemed now it’s been hours i still not get the coins OMG WTF it’s freaking me out Right now
EA_Blueberry: Edited title to align with post description and improve search results
a month ago
Sorry to hear the coins haven't hit your account yet. Even though the purchase is for our game, the transaction itself is through the payment method you have linked to your PlayStation account.
Have you checked your PlayStation account's purchase history to ensure it's not still pending to be completed?
PlayStation Purchase History
If it shows up as completed, please power cycle your PlayStation 4 and re-launch the game.
a month ago
Please reach out to our friends at PlayStation Support so they can pull up your PlayStation account purchases to verify the voucher was properly redeemed. If you're unable to purchase the Season Pass they will be able to look into that as well.