Re: Trying to Link Old IPad account to IPhone

by HAHAHA23678
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Original Post

Trying to Link Old IPad account to IPhone

★★★ Newbie

Hey EA! I made a question on EA Help about this but I still need help for my game. I had an account on SWGOH, on my IPad and my IPod. These were both linked through my Game Center account. This is how I got my IPod to go to my IPad and transfer over, even when I deleted the game for space and eventually reinstalled. When I went on my IPhone account. I didn’t regain my stuff and was forced to start a new game. That said, I tried to connect through Game Center but all it did was do a sign out thing, nothing to do with linking. I do not know my Player ID or Ally Code for the old account but I do remember somewhat of a name. “BlackPhantom” got my name and “The Last Phantoms” or “The Dark Phantoms” for my guild. I was leader in one of these guilds.My account is not linked to SWGOH.GG for easy access to ally so that is scratched off. I didn’t have a Facebook account to link either. What should I do ? 

Message 1 of 3 (269 Views)

Re: Trying to Link Old IPad account to IPhone

Community Manager

Hi @HAHAHA23678, I'm afraid we wouldn't be able to look into this for you on the forums. You would need to contact the EA Help support team - which it sounds like you already have and are talking with them. They will need your Ally Code or Player ID for both in order to check this out for you. 

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Message 2 of 3 (237 Views)

Re: Trying to Link Old IPad account to IPhone

★★★ Newbie

The only problem is that I can not access my Account on my IPad anymore due to my service company shutting down the service to the IPad after I stopped paying for it. This means I can not access it through  Game Center or anywhere. This is why I can only send in my new accounts details. This is why I’m asking about what to do. 

Message 3 of 3 (228 Views)