Transaction Issue

by TGL_Cruxifixion
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Original Post

Transaction Issue

[ Edited ]
★ Novice

Product: Rocket Arena
Platform:Steam-PC
Please specify your platform model. PC
AMD or Nvidia Model Number GTX1060
Enter RAM memory size in GB 16
What is your gamertag/PSN ID/EA Account name? TGL_Cruxifixion
Are you using any software with an overlay? No
Which Hero were you playing (if applicable)? *
Did you have cross-play enabled? Yes
Were you in a party with friends when this occurred? No
Where did the issue occur? In the lobby (waiting area before the match)
What were you doing when the bug occurred? Step by Step detail is helpful. *
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. *
How many matches had you played in a row before the issue occurred? *
When did this happen? (dd.mm.yy hh:mm)
How often does the bug occur? Every time (100%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? The store page refreshes
What should be happening instead? I should be taken to the rocket fuel section
Steps: How can we find the bug ourselves? Click Rocket Fuel in the store or in the top right (icon)

I'm trying to purchase rocket fuel but when I do, the button refreshes the store. I also can't find rocket fuel in the steam store. Broken heart

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Re: Transaction Issue

Community Manager
Hey @TGL_Cruxifixion , apologies for the delay! Are you still having this issue?
Cath-1-222

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Re: Transaction Issue

★ Novice

Yes please

Message 3 of 3 (377 Views)