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Time settings help

by ThatsInsame
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Time settings help

★★ Newbie

Hey guys,

I changed my time settings once and got it badly wrong then I went online and found a spreadsheet that crumb made to help people figure out how the resets work. I changed my daily activity reset to 6pm and restarted the client... now when I check it it says that the reset is set to 5 am (practically the opposite) and not even the same number? I’m not sure if this was a bug or not? Very frustrating none the less.. is there any way to get this changed so I don’t have to wait an entire year and lose out on tons of energy?

Thanks everyone

Message 1 of 4 (163 Views)
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Re: Time settings help

Community Manager
Hi @ThatsInsame,

There's only 2 time slot changes available within a 12 month period. If you've run into trouble with it though, do reach out to the EA Help team to take a look into it for you. Please follow the steps in this thread to send in a help ticket from in-game: https://answers.ea.com/t5/Technical-Issues/How-to-contact-support-for-Star-Wars-Galaxy-of-Heroes/m-p...

We also have a thread to help with time slot changes. It can be found here: https://answers.ea.com/t5/Game-Information/How-to-change-reward-payouts-in-STAR-WARS-Galaxy-of-Heroe...
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Message 2 of 4 (111 Views)
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Re: Time settings help

★★ Newbie
@EA_Lanna
Thanks for your reply, I did already go through that process and wasn't able to get anywhere with the person I spoke with. They didn't even attempt to look into the issue, just said "there's nothing we can do". I'll give it another shot though..
Message 3 of 4 (101 Views)
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Re: Time settings help

Community Manager
Hi @ThatsInsame, if the support team were unable to help with this, then the next opportunity to adjust your timeslot will be 12months to the day the first timeslot change was made. I'm sorry, I know that was not what you were hoping to hear.

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*Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
*Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
*XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.

Message 4 of 4 (97 Views)