Re: This profile is not permitted to play online

by OldTreeCreeper
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Original Post

This profile is not permitted to play online

[ Edited ]
★★★ Newbie

I’ve literally only play two games a few days ago on my Nintendo Switch and I’m getting a text at the bottom of the screen on launch that says “ This profile is not permitted to play online. See ea.com/unable-to-connect for additional information. Which leads me to “Sorry! This page does not exist!” Can’t find a support email or a way to contact EA other than a call and I’d rather email if I can. I just wanna be able to play the game lol 

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Re: This profile is not permitted to play online

@ciarraface it's a know issue, to be fixed.

 

I guess you should have been directed here :

 

https://help.ea.com/en/help/faq/problems-playing-online/

 

You can contact EA help by:

Create a new case
https://help.ea.com/en/contact-us/

Twitter
https://twitter.com/EAHelp/

Facebook
https://m.facebook.com/EAHelpHub/

 

Best of luck. 

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