a month ago
I was attempting to get the dodge feat done in the GC and I died- then the game just froze. After freezing for about 15 seconds it said the client must be restarted. So I did, but it wouldn't get past "loading cantina." So I restarted my phone AND reinstalled the app and nothing. It is still stuck on "loading cantina." I also literally just bought the relic 8 packs today (whale, I know) so that is super discouraging. Has anyone experienced this before? I can give my ally code if needed. I really hope I am not locked out forever...
a month ago - last edited a month ago
Hold onto your Ally Code in case you need to connect with the support team directly. In the meantime, it may help to run through the troubleshooting steps available for mobile devices. Please follow the steps for your device:
＊Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
＊Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
＊XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.