February 2019 - last edited February 2019
Hey @EA_David , I ran EasyAntiCheat but i cant find Apex Legends in the list. Also, default installed is Respawn Demo. Never heard of such a thing. lol
February 2019
Ill guide you through a surgical uninstall of Apex Legends, EasyAntiCheat and Origin.
Uninstallers never remove 100% of whats installed so ill guide you through removing everything.
First unistall Origin and Apex like you would do normally (if the option to uninstall EasyAntiCheat is there uninstall it).
Now go to This PC in windows and right click the C: drive.
Click properties, then disk clean up and follow the prompts to removing temp files.
Next you need to navigate to C:\ProgramData and delete the following folders:
(Electronic Arts) (Origin)
Then C:\Program Files (x86) and delete:
(EasyAntiCheat)
Then here C:\Users\(PC UserName)\AppData\Roaming and delete:
(EasyAntiCheat)
This will be the location of your saved files if you save them locally instead of using the cloud. Deleting this may reset some settings.
C:\Users\(PC User Name)\Saved Games\ delete this:
(Respawn)
Once done you install Origin, E.A.C. and Apex legends from scratch.
ill probably post a guide for other users.
February 2019
@The_Tibber it didn't work too.
February 2019
I found solution brothers. Played for 3 hours straight on my FX6300 16gb RAM 1070TI after that.
There was a guy on reddit that ask support about that trouble and they recommend him to instal WIN10 Home-Pro 1703 build, so i do that and after it doesnt had any disconnect or random crash. I tried every other method and only that help'd me. Or you can wait for patch, if there will be one. HF
February 2019
same with win8
February 2019
I have tried everything on this thread and the game keeps giving "there is a problem with your game's setup." Other games on origin work but this one doesnt....
please help
February 2019
February 2019
I had the same problem just now on my win7 64 bit home, but i noticed a small popup when game closed saying amd_ads_x64.dll is not a trusted file.
I deleted that file and then repair the game.
Solved it for me, hope it helps.
February 2019
Hello,
I downloaded this game two days ago, and I never got to play due to this problem.
I already reinstalled it, reinstalled origin, updated my GPU driver, moved it from HDD to my main SSD, repaired it too many times, changed to every language possible, tried running it in safe mode .. I also ran the EAC from the game folder and repaired it but still nothing, the game just don't want me to play it ...
My specs are : i5 7300HQ - GTX1050 2GB - 16GB of Ram - Win10 1809
I don't understand what could be the problem, if someone has any clue on how to fix this mess, it would be appreciated !
February 2019 - last edited February 2019
Every time I open the game, a screen with the Easy Anti-Cheat blue loading bar occurs and it loads successfully.
However, a screen popped up saying "There is a problem with your game's setup. Please reinstall your game." and the game just won't open. I tried
-reinstalling Origin,
-reinstalling Apex Legends,
-repairing Apex Legends in Origin,
-cleaning Origin cache,
-changing the language of the game to polski,
-cleaning IE cache,
-clean boot my PC,
and the issue is still ongoing.
I am using window 10 Home. Can anyone help me?