December 2018
It’s bad enough that each color is now considered an individual prize, but now they’re disappearing! Prizes like the garland strands had all the colors unlocked but when I went to move them today, only one color is unlocked! You can clearly see I have 2 different colors out, yet they are locked. The same happened to the colors of the sweaters I bought. One day I have all the colors, the next, they’re all locked. Also 2 times today lama zoom gave no candy canes.
December 2018
There are a few little bugs that entered the game. The Llama Zoom is fixed, the colours might also be fixed by now.
https://answers.ea.com/t5/Bug-Reports/Completing-LlamaZoom-no-longer-gives-candy-canes/td-p/7288468