The sims mobile Update not compatible with mobile

[LittleRed1201202]

Hi I downloaded sims mobile and got told to update but when I went to it told me that updates were no longer available for my devices ease help I am using a samsung A10 

[SalixCat]

@LittleRed1201202 What Android version do you have on your Samsung A10?
Do you use several devices? What brand, model and OS version do they have?