The sims mobile. My game crash on startup. I have uninstall and reinstalled my g

[s07daicqy17t]

The sims mobile. My game crash on startup. I have uninstall and reinstalled my game a couple of times, but still I can't get into the game 

[EA_Solaire]

Hello @s07daicqy17t,

Can you let me know what device you're currently playing on, and if you're seeing an error message when your game crashes on you please?