The reason is that the account was mistakenly sealed due to multiple accelerator

[Athena2222]

But my Apex could not log in. I played on the 22nd of last month. I only changed the accelerator in the game, and you sealed it for me by mistake. I played on the server that day, and I didn't know what happened to the card. I thought it was my accelerator problem, so I changed an accelerator to play. After several games, you sealed it for me by mistake. My average damage per game was 382, and the maximum kill was only 8

[EA_Montimer · Accepted solution]

Hello @Athena2222 

Unfortunately, we're not able to help with bans here on the forums. If you'd like to raise a dispute to try to get your account unbanned, you can contact our Terms of Service team by following the steps from this help ea article:
 
https://help.ea.com/en/help/account/information-about-locked-or-banned-or-suspended-accounts/

[EA_Montimer · Accepted solution]

Hello @Athena2222 

Unfortunately, we're not able to help with bans here on the forums. If you'd like to raise a dispute to try to get your account unbanned, you can contact our Terms of Service team by following the steps from this help ea article:
 
https://help.ea.com/en/help/account/information-about-locked-or-banned-or-suspended-accounts/