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Re: The lineup does not have a valid defensive playbook item

by rain4maker
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Original Post

The lineup does not have a valid defensive playbook item

★★★★ Novice

just bought the game, and when the tutorial reach the  4th one for the challenge, there is error message saying "the lineup does not have a valid defensive playbook item" i press ok and then it stuck with just background of the games.

 

Message 1 of 10 (401 Views)

Re: The lineup does not have a valid defensive playbook item

★★★★ Novice
@rain4maker do you have a solution?
Message 2 of 10 (319 Views)

Re: The lineup does not have a valid defensive playbook item

Community Manager

@BabbaMali @rain4maker 

 

Visit your lineup and under the lineup tool try resetting it back to default with best overall. Tab over to your special teams roster and there should be an option to add your defensive playbook.

/Blueberry

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Message 3 of 10 (298 Views)

Re: The lineup does not have a valid defensive playbook item

★★★★ Novice
@EA_Blueberry Thank you, but bow can i access the lineup without entering the MUT mode? coz when i enter the mut mode it only show the tutorial and straight to the 4th challenge.
Message 4 of 10 (289 Views)

Re: The lineup does not have a valid defensive playbook item

Community Manager

@rain4maker 

 

Good point. Can you go to your settings at the main menu and under the files delete your profile and roster files, then re-launch the game. Let's see if that does the trick. Thumbs up

/Blueberry

-------------------------------------------------------------------------------------------------
Hey that was a great reply. Good stuff. What now? Give them +XP to help level them up!
Did their response fix it? Mark it as a solution so it helps others!
Want to learn more on how to level up and becoming a Hero for the AHQ? Learn more about it here: https://answers.ea.com/t5/help/faqpage#ranks
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Message 5 of 10 (279 Views)

Re: The lineup does not have a valid defensive playbook item

★★★★ Novice
@EA_Blueberry I have done what you suggest but after re-launched the game, the problem still there.
Do you have any other suggestion bro?
Message 6 of 10 (260 Views)

Re: The lineup does not have a valid defensive playbook item

Community Manager

@rain4maker  @BabbaMali 

 

Which platforms are you on and have you tried reinstalling the game yet?

/Blueberry

-------------------------------------------------------------------------------------------------
Hey that was a great reply. Good stuff. What now? Give them +XP to help level them up!
Did their response fix it? Mark it as a solution so it helps others!
Want to learn more on how to level up and becoming a Hero for the AHQ? Learn more about it here: https://answers.ea.com/t5/help/faqpage#ranks
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Message 7 of 10 (236 Views)

Re: The lineup does not have a valid defensive playbook item

★★★★ Novice
@EA_Blueberry I'm on PC, i just did. But the problem still there
Message 8 of 10 (229 Views)

Re: The lineup does not have a valid defensive playbook item

Community Manager

@rain4maker @BabbaMali 

 

Please reach out to our Live-Support team to take a deeper look at this for you. It's possible you encountered an extremely rare bug where they may need to grant a playbook for you to continue. I'm very sorry you both are experiencing this, please let us know what happens here when you contact them.

 

Click here to contact an EA Advisor

/Blueberry

-------------------------------------------------------------------------------------------------
Hey that was a great reply. Good stuff. What now? Give them +XP to help level them up!
Did their response fix it? Mark it as a solution so it helps others!
Want to learn more on how to level up and becoming a Hero for the AHQ? Learn more about it here: https://answers.ea.com/t5/help/faqpage#ranks
--------------------------------------------------------------------------------------------------
Message 9 of 10 (225 Views)
Highlighted

Re: The lineup does not have a valid defensive playbook item

★★★★ Novice
@EA_Blueberry Thanks man, i hope they can give a good solution for this
Message 10 of 10 (210 Views)

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