Re: The game won't launch

by blakelooney42
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The game won't launch

★★ Novice

I open the launcher the game loads to about 50% it just stops loading 0,00kb,s. And I have No clue what to to.

 

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Accepted Solution

Re: The game won't launch

@Namidor 

 

Does this guide help ?

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Message 2 of 9 (732 Views)

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Re: The game won't launch

@Namidor 

 

Does this guide help ?

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SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
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Message 2 of 9 (733 Views)

Re: The game won't launch

★★★ Newbie

my game wont start after i login and click play on the launcher the blue circle doesn't move and i tried deleting the game and reinstalling it but same problem

    

Message 3 of 9 (723 Views)

Re: The game won't launch

★★★ Newbie

I am experiencing this as well. I have tried everything under the sun within my ability to just get the game to launch, but every time I click the play button it just seems to crash.

.

Message 4 of 9 (699 Views)

Re: The game won't launch

@blakelooney42 

 

Try a game repair per https://answers.ea.com/t5/Troubleshooting-Guides-Info/GUIDE-Client-Repair-Scan/td-p/6454174/jump-to/...

 

also ensure there are no 3rd party injections like mumble

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SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
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Message 5 of 9 (691 Views)

Re: The game won't launch

★★★ Newbie

First of all I really really appreciate your quick response and willingness to help. Thank you for taking time out of your day to help me. Secondly I just finished trying what you said, and while it did take the time to verify the files like you said, it didn't work when I pressed play again. It just crashed once more. I have also tried this fix:

 

Game flashes black screen and closes

Press the [Windows] Key + [R] at the same time

Copy the following in to the text box and press ok

%localappdata%\swtor\swtor\settings

Open the client_settings.ini file in notepad and ensure the following are displayed within

Fullscreen = false D3DFullScreen = false RefreshRate = 60

Check NativeHeight, NativeWidth, Height and Width ( all 4 ) match your monitor resolution.

Save and close the file.
Start the game as normal.
Change graphic settings within the game as desired.

 

However after trying this and opening up the client settings in notepad there is nothing there at all. Which is very strange.

Message 6 of 9 (685 Views)

Re: The game won't launch

@blakelooney42 

 

If there is a client_setting file try deleting it and see if a new one is created on next launch

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SWTOR Forum Username = OwenBrooks
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Message 7 of 9 (681 Views)

Re: The game won't launch

★★★ Newbie

Okay I just tried that and it said that it was reinstalling, but took only a very short time. Once it was finished I relaunched it and it crashed again. I feel as though I've exhausted my options here.

Message 8 of 9 (678 Views)

Re: The game won't launch

@blakelooney42 

 

Odd deleting the client_setting file should not trigger a any sort of reinstall message

 

Can you go to C:\Program Files (x86)\Electronic Arts\BioWare\Star Wars-The Old Republic\swtor\retailclient

 

there is a different file there called client_defaults

 

change the fullscreen = true to false and save and retry the launcher

 

other the that post a dxdiag per this link to get an idea of the system

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SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
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Message 9 of 9 (670 Views)