The game freeze then lag back to the desktop

by herofshaobing
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The game freeze then lag back to the desktop

★ Apprentice

The game Lag back to the desktop, anyone experience same issue?

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Accepted Solution

Re: The game freeze then lag back to the desktop

Hero (Retired)

Hey @herofshaobing,

 

Have you tried anything to resolve this?

 

Here are some steps:

 

1. Make sure you have the Origin in-game Overlay turned off in Origin, and the Battlefield V game properties in Origin

 

2. Clear Origin Cache:

 

https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/

 

3. Manually uninstall/reinstall Origin:

 

https://help.ea.com/en-us/help/origin/origin/manually-uninstalling-origin/

 

4. Clean Boot:

 

https://help.ea.com/en-us/help/faq/how-to-clean-boot-your-pc/

 

You can also try the following Connection Troubleshooting steps for Lag issues:

 

https://help.ea.com/en-us/help/pc/connection-troubleshooting-advanced-pc/

 

Try these steps, and let us know if it works out for you.

 

Thanks Standard smile 

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Message 3 of 3 (1,221 Views)

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Re: The game freeze then lag back to the desktop

★ Apprentice

I am running on 9900k and 2080ti 32gb ram i don know how this happen all the time

Message 2 of 3 (1,226 Views)

Re: The game freeze then lag back to the desktop

Hero (Retired)

Hey @herofshaobing,

 

Have you tried anything to resolve this?

 

Here are some steps:

 

1. Make sure you have the Origin in-game Overlay turned off in Origin, and the Battlefield V game properties in Origin

 

2. Clear Origin Cache:

 

https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/

 

3. Manually uninstall/reinstall Origin:

 

https://help.ea.com/en-us/help/origin/origin/manually-uninstalling-origin/

 

4. Clean Boot:

 

https://help.ea.com/en-us/help/faq/how-to-clean-boot-your-pc/

 

You can also try the following Connection Troubleshooting steps for Lag issues:

 

https://help.ea.com/en-us/help/pc/connection-troubleshooting-advanced-pc/

 

Try these steps, and let us know if it works out for you.

 

Thanks Standard smile 

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Message 3 of 3 (1,222 Views)