The game crash and close the game after live event reward

[daveelakbar12]

After reward live event in nba mobile live,and i wi login back the game says "the game failed to intialize,please try again". Why this game?
Thanks

[EA_Barry · Accepted solution]

@daveelakbar12

Please try the following steps and let us know how that goes, thanks.

https://answers.ea.com/t5/Technical-Issues/I-can-t-login-with-google-play/m-p/6390599#M1294

[EA_Barry]

@daveelakbar12

Did this happen after the Dream Showdown event?

Thanks.

[daveelakbar12]

Before and after event showdown,im living at indonesia. Maybe update event showdown new currently. And i have one question. How to delete my account google for nba mobile live?
Because when i log in game,the game said "sorry,something unexpected when wrong. Please try again" and repeat. I'm desperate with the game,please help me :'(

[EA_Barry · Accepted solution]

@daveelakbar12

Please try the following steps and let us know how that goes, thanks.

https://answers.ea.com/t5/Technical-Issues/I-can-t-login-with-google-play/m-p/6390599#M1294

[jptx11]

Seriously, what are you going to do about the game crashing during showdowns? I email support and my response is to, “post on the forums”. Thanks for the help. It doesn’t make sense for me to post an issue on a message board when I’m telling you directly what the issue is. I’ve downloaded on different devices, tried with different accounts, verified with other teammates who have the SAME exact issue. I don’t get to play the game 24/7, and it makes it nearly impossible to gain showdown tokens when you have to essentially do it at twice the rate...since you lose 8,000 fans for every “game crash”.