The Sims Mobile: no option to update

by mowmyn
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The Sims Mobile: no option to update

★★ Novice
Hi, my game is asking me to update but when I go to the app store there’s no option to update the game. I’m hesistant to uninstall the reinstall as I may lose my data. Can someone help?

Thanks 😊
Message 1 of 23 (6,870 Views)

Accepted Solution

Re: The Sims Mobile: no option to update

★★ Novice
Thanks Mai. Sorry for late reply, after a few hours, the update button appeared, so was able to update then. Thanks Standard smile

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Message 3 of 23 (7,643 Views)

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Re: The Sims Mobile: no option to update

EA app Team
Hi @mowmyn,

I guess you already got the update notification, but just in case:

When this happens, please, go to the 'Updates' tab in the App Store and scroll down to get new updates. This will make App Store check for new updates you haven't downloaded yet Standard smile

Happy simming!
-Mai
Message 2 of 23 (6,783 Views)

Re: The Sims Mobile: no option to update

★★ Novice
Thanks Mai. Sorry for late reply, after a few hours, the update button appeared, so was able to update then. Thanks Standard smile
Message 3 of 23 (7,644 Views)

Re: The Sims Mobile: no option to update

EA app Team
Glad to read that, @mowmyn - hope you are enjoying the game! Standard smile
Message 4 of 23 (6,712 Views)

Re: The Sims Mobile: no option to update

★★★ Newbie
It won’t work for me, like when I go to the App Store it says that it has already been updated but when I go to Sims Mobile, it still says that I need to update it. So I don’t know if I should delete it or not.
Message 5 of 23 (6,600 Views)

Re: The Sims Mobile: no option to update

★★ Novice

Did that and all it had was OPEN. 

Message 6 of 23 (6,581 Views)

Re: The Sims Mobile: no option to update

★★★ Newbie

Went to app store

refreshed updates multiple times, nothing showed up

uninstalled and reinstalled game, same problem 

 

Message 7 of 23 (6,241 Views)

Re: The Sims Mobile: no option to update

What version are you currently on? iOS or Android?


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Message 8 of 23 (6,229 Views)
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Re: The Sims Mobile: no option to update

★★★ Novice

I got this problem yesterday and I still have it today I’ve uninstalled the game and reinstalled it numerous times I’ve even reset my phone and I still have no option update? I’m missing out on the current event, does anyone else know any solutions? 

Message 9 of 23 (6,199 Views)

Re: The Sims Mobile: no option to update


@Phantomlover1717 wrote:

What version are you currently on? iOS or Android?


@Xx5han97xX same question for you.


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