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Re: The Sims Mobile: no option to update

by Xx5han97xX
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Re: The Sims Mobile: no option to update

★★ Novice

I’m using ios

Message 11 of 20 (877 Views)
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Re: The Sims Mobile: no option to update

Sounds a bit like this known bug:
https://answers.ea.com/t5/Bug-Reports/Open-Game-stuck-on-update-screen-iOS/td-p/6937067

 

However they are stuck on that screen.

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do not work for EA

Message 12 of 20 (875 Views)
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Re: The Sims Mobile: no option to update

★★★★ Novice

I have been playing on android but recently changed to iPhone. So I have downloaded the most recent version but it’s still saying it needs to update. When I choose that option it takes me to the App Store but only allows me to open the app. It’s a vecious cycle. 

Message 13 of 20 (820 Views)
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Re: The Sims Mobile: no option to update

It's a known bug sadly...

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do not work for EA

Message 14 of 20 (805 Views)
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Re: The Sims Mobile: no option to update

★★★★ Novice
So what does this mean? Is it in the works to be fixed? Or do I just start the game all over?
Message 15 of 20 (764 Views)
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Re: The Sims Mobile: no option to update

★★ Novice
I got in contact with ea and they basically told me they are working on it and told me to come to the forum for help, I refuse to start over as I was at level 40 so I think it’s just a waiting game to see if they find a solution really
Message 16 of 20 (761 Views)
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Re: The Sims Mobile: no option to update

★★★★ Novice
Thanks for your comment. At least now I know I didn’t miss something. Im wondering font has to do with the different versions from android to apple. My android version is 11.1.1.179661. The apple version is 11.1.0
Message 17 of 20 (745 Views)
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Re: The Sims Mobile: no option to update

I'm not 100% sure, but yes Android had a small bug fix in between, so the version number changed as it wasn't related to Apple products.

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do not work for EA

Message 18 of 20 (714 Views)
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Re: The Sims Mobile: no option to update

★★ Newbie
Message 19 of 20 (553 Views)
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Re: The Sims Mobile: no option to update

★★ Newbie

This happened to me lately and hasn't been resolved. Devil

Message 20 of 20 (236 Views)
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