The Sims Mobile: no option to update

[mowmyn]

Hi, my game is asking me to update but when I go to the app store there’s no option to update the game. I’m hesistant to uninstall the reinstall as I may lose my data. Can someone help?

Thanks 😊

[mowmyn · Accepted solution]

Thanks Mai. Sorry for late reply, after a few hours, the update button appeared, so was able to update then. Thanks

[EA_Mai]

Hi @mowmyn,

I guess you already got the update notification, but just in case:

When this happens, please, go to the 'Updates' tab in the App Store and scroll down to get new updates. This will make App Store check for new updates you haven't downloaded yet

Happy simming!
-Mai

[mowmyn · Accepted solution]

Thanks Mai. Sorry for late reply, after a few hours, the update button appeared, so was able to update then. Thanks

[EA_Mai]

Glad to read that, @mowmyn - hope you are enjoying the game!

[kittycool2108]

It won’t work for me, like when I go to the App Store it says that it has already been updated but when I go to Sims Mobile, it still says that I need to update it. So I don’t know if I should delete it or not.

[HazelJW23]

Did that and all it had was OPEN. 

[Rickswan25]

Went to app store

refreshed updates multiple times, nothing showed up

uninstalled and reinstalled game, same problem 

[Phantomlover1717]

What version are you currently on? iOS or Android?

[Xx5han97xX]

I got this problem yesterday and I still have it today I’ve uninstalled the game and reinstalled it numerous times I’ve even reset my phone and I still have no option update? I’m missing out on the current event, does anyone else know any solutions? 

[Phantomlover1717]

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@Phantomlover1717 wrote:

What version are you currently on? iOS or Android?

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@Xx5han97xX same question for you.