The Game is not available in the Play Store on my Samsung A5 (2017)

by AeonPlatinum
Reply

Original Post

The Game is not available in the Play Store on my Samsung A5 (2017)

★ Novice

Hello!

 

The Game is not available in the Play Store on my Samsung A5 (2017).

 

@EA

Is the Samsung A5 (2017) not supported?

Is there a list to see which devices are supported?

Lets say i want to buy smartphone XY, how can i be sure that exactly this device is supported?

 

@All Users

Is anyone out there who can install the game on a samsung A5 (2017) ?

 

 

Thank you!

 

Message 1 of 4 (636 Views)

Re: The Game is not available in the Play Store on my Samsung A5 (2017)

★★★ Newbie

Same here, also on a Samsung A5 2017. The game isn't even listed in the App Store, and when manually navigating to the App page through a Web Browser, it says "Your device is not compatible".

 

Huge bummer, considering it runs just fine on the Samsung J series which is inferior to the A series.

Message 2 of 4 (554 Views)

Re: The Game is not available in the Play Store on my Samsung A5 (2017)

EA Live QV Team

Hey @Churzys@AeonPlatinum thanks for reaching out. I've passed this along to the team for further investigation around the device specs to see what is going on. 

Message 3 of 4 (501 Views)

Re: The Game is not available in the Play Store on my Samsung A5 (2017)

[ Edited ]
★ Novice

On my Samsung A5 (2017), I also can not install C&C: Rivals. The Google Play Store shows that the app is incompatible and I can not install the app. :-( On my old Samsung J3 (2016) it works. 

Message 4 of 4 (414 Views)