Re: The Game is not available in the Play Store on my Samsung A5 (2017)

by RaSl_R_cz
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Original Post

The Game is not available in the Play Store on my Samsung A5 (2017)

★ Novice

Hello!

 

The Game is not available in the Play Store on my Samsung A5 (2017).

 

@EA

Is the Samsung A5 (2017) not supported?

Is there a list to see which devices are supported?

Lets say i want to buy smartphone XY, how can i be sure that exactly this device is supported?

 

@All Users

Is anyone out there who can install the game on a samsung A5 (2017) ?

 

 

Thank you!

 

Message 1 of 4 (641 Views)

Re: The Game is not available in the Play Store on my Samsung A5 (2017)

★★★ Newbie

Same here, also on a Samsung A5 2017. The game isn't even listed in the App Store, and when manually navigating to the App page through a Web Browser, it says "Your device is not compatible".

 

Huge bummer, considering it runs just fine on the Samsung J series which is inferior to the A series.

Message 2 of 4 (559 Views)

Re: The Game is not available in the Play Store on my Samsung A5 (2017)

EA Live QV Team

Hey @Churzys@AeonPlatinum thanks for reaching out. I've passed this along to the team for further investigation around the device specs to see what is going on. 

Message 3 of 4 (506 Views)

Re: The Game is not available in the Play Store on my Samsung A5 (2017)

[ Edited ]
★ Novice

On my Samsung A5 (2017), I also can not install C&C: Rivals. The Google Play Store shows that the app is incompatible and I can not install the app. :-( On my old Samsung J3 (2016) it works. 

Message 4 of 4 (419 Views)