September 2018
I joined Territory Wars successfully. Then, all of a sudden it disappeared. I called tech support and filed case number 43204175. My ally code is 587-177-356. Territory Wars is currently in progress. They told me that they were unable to get me back into the Territory War, and that I would not qualify for rewards, and that they could not compensate me.
I’ve been a customer service manager, and currently work as an RN on an Oncology unit. I know a thing or two about customer service and having compassion for the clients situation. I find your current practice unacceptable. I’ve spent over an hour of my time spinning in circles.
We pay for your product. I felt like I was being treated like a criminal. Bad form CG.
September 2018
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